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How to connect promethean board to laptop?
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How to connect promethean board to laptop?
Select the appropriate COM Port from the dropdown list, and then click Connect. Using the Promethean ScreenShare app and your native Wi-Fi direct on your device, simply open ScreenShare on the ActivPanel, press the windows key and the letter “k” at the same time, and select the ActivPanel to connect. Step One. Users do not need to install a Screen Share sender application, such as the Windows sender app or the Chrome extension, to share their screen on the panel. Mar 22, 2024 · Step One. Jan 4, 2024 · Explore the step-by-step process of connecting your laptop to a Promethean Board using cables. Once you have Screen Share downloaded on your laptop it is super eas. See our step-by-step video guide to find out all you need to know. Here’s our roundup of some of the best laptop mounts for your truck. Use the USB-C to connect and view, listen and manipulate your computer all from the Prometheam board Connect your Macbook to Promethean with only one cord! Use the USB-C to connect and view. Plug one end of this cable into monitor out port on the projector. The summary is used in search results to help users find relevant articles. If you have Windows 10 or 11, it’s easy to connect your computer wirelessly to the Promethean ActivPanel. How to connect a document camera to your ActivPanel; How to connect external devices to your ActivPanel; How to connect external accessories to your ActivPanel; You may wish to complete our ActivPanel Titanium Orientation or ActivPanel Nickel Orientation courses before taking this course. See our step-by-step video guide to find out all you need to know. Interactive Displays for Education - the Evolution of Interactive Whiteboards. With so many job boards available, it can be chall. If you have Windows 10 or 11, it’s easy to connect your computer wirelessly to the Promethean ActivPanel. Why won't my Promethean board connect to my computer? Make sure the board is plugged into the computer via USB cord. Set up the mount and mount the display screen on it (or set up your stand if you choose to go that route). Briefly describe the article. ActivManager will detect the ActivBoard. The Promethean ActivPanel Teacher Tips competition encourages teachers who have a Promethean ActivPanel (v5 or above) to submit a video showcasing their Acti. Briefly describe the article. Alternatively, connect to the modem wirelessly b. To do this, open the ActivInspire software on your Chromebook and select Connect from the top … 133K views 3 years ago. My favorite way to connect my laptop to my Promethan ActivPanel is to do it wirelessly. Select the ActivPanel to connect and mirror your screen. If you have Windows 10 or 11, it’s easy to connect your computer wirelessly to the Promethean ActivPanel. Interactive Displays for Education - the Evolution of Interactive Whiteboards. Setting up your Promethean Board 150 subscribers Like. Note: If your Promethean board touch screen. In today’s digital age, having a printer that can seamlessly connect to your laptop is essential. Using the Promethean ScreenShare app and your native Wi-Fi direct on your device, simply open ScreenShare on the ActivPanel, press the windows key and the letter “k” at the same time, and select the ActivPanel to connect. With so many job boards available, it can be chall. Plug the other end of the VGA cable into the video out port on the laptop. Select the appropriate COM Port from the dropdown list, and then click Connect. Users do not need to install a Screen Share sender application, such as the Windows sender app or the Chrome extension, to share their screen on the panel. How can I connect the camera to Promethean hardware? All four cameras listed above were automatically detected during testing. In the window that appears, click Display Settings then Advanced Settings. See our step-by-step video guide to find out all you need to know. Once you have paired your ActivBoard with the computer, you need to connect to it. Locate the ActivManager icon in your system tray or task bar. Click Control Panel. Plug one end of this cable into monitor out port on the … Walkthrough of connecting your Windows Laptop or Chromebook to your Promethean ActivPanel with a combination of HDMI/USB/USB-C cords. Open the Connections tab. ActivPanel 9: Learn how to easily connect your laptop. Connecting a computer or laptop If you’re planning to use your ActivPanel LX with a computer, you will need to connect it to the panel via one of the following configurations (see Quick Install Guide): Setup 1 USB-C: for image, sound, and interaction; NB: Use the USB-C port on the front of the panel. Then you will need to connect your computer to the ActivPanel (see instructions). For USB connection, use a USB cable to connect your laptop to the board. Restart the computer. Tap the setting icon in the bottom left corner Tap Settings Ensure Wi-Fi is on. Promethean ActivPanel Training: How to wirelessly connect your laptop. In the window that appears, click Display Settings then Advanced Settings. Your laptop screen should appear on the ActivPanel Screen Share now supports in-classroom connection of Windows 10 and 11 devices using the native Wi-Fi Direct standard. When you know how to connect Bluetooth to your Dell laptop you'll get the most out of your electronics. If the articles here have not remedied the issue, please Ensure the computer is connected properly. The projector displays an image from the computer onto the board. ActivPanel 9: Learn how to easily connect your laptop. Promethean are always pleased to advise customers about classroom layout and environment. Plug one end of this cable into monitor out port on the projector. ActivManager will connect to the ActivBoard. Once you have paired your ActivBoard with the computer, you need to connect to it. To do this, open the ActivInspire software on your Chromebook and select Connect from the top menu If you have a Promethean Board (Middle Schools) you will use the provided USB-C to VGA Multiport adapter to connect your laptop to your board. Using the Promethean ScreenShare app and your native Wi-Fi direct on your device, simply open ScreenShare on the ActivPanel, press the windows key and the letter “k” at the same time, and select the ActivPanel to connect. You will now see the connected ActivPanel in the preview thumbnail. Using the Unified Menu: Tap the SOURCE button; Tap the relevant source Digital whiteboards allow students to connect to the board itself, giving them the chance to become active participants in lessons Learning how to connect the computer or laptop to the projector properly is vital in having a working piece of equipment. You can improve the accuracy of search results by including phrases that your customers use to describe this issue or topic. Once you have Screen Share downloaded on your laptop it is super eas. Check out our destina. No sign-in is required. Select the device's name to connect. You will then be able to select your Promethean board from the drop-down list of available devices and follow any prompts in order to complete the … 133K views 3 years ago. Connect the HDMI and USB cables from the front of the Promethean ActivPanel into your laptop Press the Source button on the front of the ActivPanel Touch the HDMI (not HDMI2) icon on the screen. ActivManager will connect to the ActivBoard. Users do not need to install a Screen Share sender application, such as the Windows sender app or the Chrome extension, to share their screen on the panel. The Smart Board will automatically power on when your laptop is. The image will now be displayed on your laptop screen and. How to calibrate the board. Check the Device Manager again to see if the computer is detecting the ActivBoard. Mounts Tech Support Aug 16, 2021 · In this video you will learn how to connect your laptop to the ActivPanel. internet sales naics code Plug the other end of the VGA cable into the video out port on the laptop. If you have Windows 10 or 11, it’s easy to connect your computer wirelessly to the Promethean ActivPanel. See our step-by-step video guide to find out all you need to know. Plug the other end of the VGA cable into the video out port on the laptop. If you’ve ever boarded a flight only to find your phone connection suddenly drop just while you’re trying to send a pre-flight text, you’re not alone. Turn on the ActivPanel before turning on any computer that is connected to it; Ensure the correct source is selected on the ActivPanel, please refer to article 1571; Test using a direct connection between the computer and the ActivPanel (bypassing any wall plates. If your ActivPanel is having trouble recognising your ActivConnect or computer, here are a few steps you can take to attempt to resolve the issue yourself, before contacting Promethean Technical Customer Support the Promethean logo, ActivPanel, ActivSync, ActivInspire, ActivConnect, ActivSound, ClassFlow and Vellum are trademarks or. If connecting to a Mac computer, a VGA cable adapter or dongle will be required. Windows Vista. Plug one end of this cable into monitor out port on the projector. 73K views 9 years ago. 5mm audio cable from your computer's headphone port to the AUDIO input on the adaptor. You can improve the accuracy of search results by including phrases that your customers use to describe this issue or topic. Once you have Screen Share downloaded on your laptop it is super eas. Cyberattacks are a huge risk, and they’re on the rise. Open the Control Panel and click Add a device. ActivPanel 9: Learn how to easily connect your laptop. Tap the setting icon in the bottom left corner Tap Settings Ensure Wi-Fi is on. On your Windows device, press the Windows Key + K to open a dialog and start scanning for compatible Wi-Fi Direct devices. Click this tab then set your laptop to dual display or clone mode. Mounts Tech Support Aug 16, 2021 · In this video you will learn how to connect your laptop to the ActivPanel. In today’s fast-paced technological world, circuit boards play a vital role in the functioning of various electronic devices. Learn how to easily connect to the internet on your Promethean ActivPanel. Mar 22, 2024 · Step One. ActivManager will connect to the ActivBoard. rentals in troy ohio If you’ve ever boarded a flight only to find your phone connection suddenly drop just while you’re trying to send a pre-flight text, you’re not alone. Open the Connections tab. Both wired and wireless connection methods are presented. Why won't my Promethean board connect to my computer? Make sure the board is plugged into the computer via USB cord. How to display, and even control(touchback), your laptop to the Promethean board! #promethean #edtech #smartboard 00:00-00:08 Displaying and Using your Lapto. What is the Promethean mobile app? Promethean is an app for Android and iOS which allows students and teachers to mirror their mobile device to the ActivPanel via Screen Share. I plug the ELMO into my computer, and it shows on the screen/promethean board via the ImageMate software. Once you have Screen Share downloaded on your laptop it is super eas. Both wired and wireless connection methods are presented. Once you have Screen Share downloaded on your laptop it is super eas. Enter the pairing code 0000 and click Next In the Control Panel search box, type Bluetooth, and then click Change Bluetooth settings. Plug the other end of the VGA cable into the video out port on the laptop. Then you will need to connect your computer to the ActivPanel (see instructions). Learn how to display your laptop to your Promethean Panel using Windows Miracast. lindsey reiser msnbc bio Both wired and wireless connection methods are presented. Using the Promethean ScreenShare app and your native Wi-Fi direct on your device, simply open ScreenShare on the ActivPanel, press the windows key and the letter “k” at the same time, and select the ActivPanel to connect. No personal data is collected. If you are using an ActivBoard 100 or 300, you should also disconnect the USB cable from your computer. You would need to provide information on what you are trying to connect the computer to for specific instructions. ActivManager will detect the ActivBoard. Plug the VGA input connector into your … If your ActivPanel is having trouble recognising your ActivConnect or computer, here are a few steps you can take to attempt to resolve the issue yourself, before contacting Promethean … This short video will show you how to cast your laptop or Chromebook's screen to your Promethean Board. Jan 4, 2024 · Explore the step-by-step process of connecting your laptop to a Promethean Board using cables. If you have Windows 10 or 11, it’s easy to connect your computer wirelessly to the Promethean ActivPanel. Users do not need to install a Screen Share sender application, such as the Windows sender app or the Chrome extension, to share their screen on the panel. This guide covers the specific ports, cable types, and configurations, providing detailed instructions to establish a reliable physical connection for optimal functionality. In today’s fast-paced technological world, circuit boards play a vital role in the functioning of various electronic devices. Users do not need to install a Screen Share sender application, such as the Windows sender app or the Chrome extension, to share their screen on the panel. Connect the other end of the video cable to the appropriate port on the. Both wired and wireless connection methods are presented.
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Check the Device Manager again to see if the computer is detecting the ActivBoard. See our step-by-step video guide to find out all you need to know. Connect your projector or ActivPanel to your Mac using a VGA cable. We do however, always suggest that a space of 1m is left either side of the board to allow for free movement The LCD can only be used to its maximum resolution and color depth when the video output of your computer (video board) matches the LCD. Use the USB-C to connect and view, listen and manipulate your computer all from the Prometheam board Connect your Macbook to Promethean with only one cord! Use the USB-C to connect and view. Your laptop screen should appear on the ActivPanel Screen Share now supports in-classroom connection of Windows 10 and 11 devices using the native Wi-Fi Direct standard. Once you have Screen Share downloaded on your laptop it is super eas. Plug one end of this cable into monitor out port on the projector. This guide covers the specific ports, cable types, and configurations, providing detailed instructions to establish a reliable physical connection for optimal functionality. If you have followed the above, and are still unable to hear sound from your ActivBoard, please ensure that: About Press Copyright Contact us Creators Advertise Developers Terms Privacy Policy & Safety How YouTube works Test new features NFL Sunday Ticket Press Copyright. Feel free to adjust the resolution on your device for the best picture. Plug the other end of the VGA cable into the video out port on the laptop. Using the Promethean ScreenShare app and your native Wi-Fi direct on your device, simply open ScreenShare on the ActivPanel, press the windows key and the letter “k” at the same time, and select the ActivPanel to connect. greenwood county clerk court Using the Promethean ScreenShare app and your native Wi-Fi direct on your device, simply open ScreenShare on the ActivPanel, press the windows key and the letter “k” at the same time, and select the ActivPanel to connect. Both wired and wireless connection methods are presented. You may need to purchase an adapter from Apple. ActivManager will detect the ActivBoard. Open the Connections tab. Plug the other end of the VGA cable into the video out port on the laptop. Using the Promethean ScreenShare app and your native Wi-Fi direct on your device, simply open ScreenShare on the ActivPanel, press the windows key and the letter "k" at the same time, and select the ActivPanel to connect. Both wired and wireless connection methods are presented. ActivManager will connect to the ActivBoard. Promethean ActivPanel Training: How to wirelessly connect your laptop. Open the Connections tab. Connect the other end of the USB cable to the USB port on your Chromebook, ensuring a secure connection. kirkland manger scene If your laptop has built-in speakers, play a video or audio file to check that sound is being played by the computer If your computer does not have built-in speakers, connect headphones to the audio out socket to test this Please contact Promethean Technical Customer Support with your hardware serial number should you require any. To project the image from the laptop onto the board the laptop must be connected to a projector using a standard VGA cable. Promethean ActivPanel Training: How to wirelessly connect your laptop. You can connect to ClassFlow and send content to students, poll. Using the Promethean ScreenShare app and your native Wi-Fi direct on your … Step One. You can then use its built-in annotation tools to write or draw. Screen Share now supports in-classroom connection of … ActivPanel 9: Learn how to easily connect your laptop. Connect the HDMI and USB cables from the front of the Promethean ActivPanel into your laptop Press the Source button on the front of the ActivPanel Touch the HDMI (not HDMI2) icon on the screen. Once you have Screen Share downloaded on your laptop it is super eas. Mounts Tech Support Aug 16, 2021 · In this video you will learn how to connect your laptop to the ActivPanel. Enter the pairing code 0000 and click Next In the Control Panel search box, type Bluetooth, and then click Change Bluetooth settings. Users do not need to install a Screen Share sender application, such as the Windows sender app or the Chrome extension, to share their screen on the panel. Connect the HDMI and USB cables from the front of the Promethean ActivPanel into your laptop Press the Source button on the front of the ActivPanel Touch the HDMI (not HDMI2) icon on the screen. My favorite way to connect my laptop to my Promethan ActivPanel is to do it wirelessly. sebastian inlet webcam This guide covers the specific ports, cable types, and configurations, providing detailed instructions to establish a reliable physical connection for optimal functionality. Your laptop screen should appear on the ActivPanel Screen Share now supports in-classroom connection of Windows 10 and 11 devices using the native Wi-Fi Direct standard. Coyote Logistics is a leading provider of transportation and logistics services, offering a comprehensive suite of solutions for shippers and carriers. The Promethean ActivPanel Teacher Tips competition encourages teachers who have a Promethean ActivPanel (v5 or above) to submit a video showcasing their Acti. Customer Login Remote Support Webmail Service Status Advanced IT Services (AIT) is a specialist Managed Service Provider, partnering primarily with Schools, Trusts and Academies across the UK. Connecting a computer is not required in order to utilize the smart panel. Select the appropriate COM Port from the dropdown list, and then click Connect. The Wireless Upgrade Kit for the ActivBoard 100 and 300 comprises a power supply that should be plugged into the ActivBoard, and a 2. In today’s digital age, connecting your phone to a laptop has become a common task. Connect the HDMI and USB cables from the front of the Promethean ActivPanel into your laptop Press the Source button on the front of the ActivPanel Touch the HDMI (not HDMI2) icon on the screen. Plug the other end of the VGA cable into the video out port on the laptop. Plug one end of this cable into monitor out port on the projector. Promethean ActivPanel Training: How to wirelessly connect your laptop. Open the Connections tab. You would need to provide information on what you are trying to connect the computer to for specific instructions. In today’s digital age, connecting your phone to a laptop has become a common task. Select the ActivPanel to connect and mirror your screen. ActivPanel 9: Learn how to easily connect your laptop. Once you have Screen Share downloaded on your laptop it is super eas. If you’ve ever boarded a flight only to find your phone connection suddenly drop just while you’re trying to send a pre-flight text, you’re not alone. Connecting a laptop to the Promethean ActivPanel Connect the HDMI and USB cables from the front of the Promethean ActivPanel into your laptop Press the Source button on the front of the ActivPanel Touch the HDMI (not HDMI2) icon on the screen. To project the image from the laptop onto the board the laptop must be connected to a projector using a standard VGA cable.
Your M1 Macbook Air can send video and audio to the Promethean Panel via the HDMI cable or the Screen Share application Changing Sound Output Through Control Center (HDMI & Screen Share): With your computer connected to the board via HDMI or Screen Share, click the Control Center icon in the top right corner of the menu bar, then click the. ActivPanel 9 and Elements Series Panels USB-C can charge external devices such as phones, tablets, and laptops. ActivManager will connect to the ActivBoard. The projector displays an image from the computer onto the board. menards dumpster bag Locate the ActivManager icon in your system tray or task bar. Click Control Panel. As a freight broker, finding the right load boards is essential to efficiently and effectively manage your business. Connecting a computer or laptop If you're planning to use your ActivPanel LX with a computer, you will need to connect it to the panel via one of the following configurations (see Quick Install Guide): Setup 1 USB-C: for image, sound, and interaction; NB: Use the USB-C port on the front of the panel. Connecting a computer or laptop If you're planning to use your ActivPanel LX with a computer, you will need to connect it to the panel via one of the following configurations (see Quick Install Guide): Setup 1 USB-C: for image, sound, and interaction; NB: Use the USB-C port on the front of the panel. Bluetooth technology has become an essential feature in our everyday lives. ActivBoard Touch users' Precision option is 16 points. ffxiv house lottery If your interactive display is connected to a Windows 10 computer, you may notice that the on-screen keyboard does not automatically pop up when tapping on a text field (web browser, address bar, online form, etc. Your screen should start projecting on the board. Connect the HDMI and USB cables from the front of the Promethean ActivPanel into your laptop Press the Source button on the front of the ActivPanel Touch the HDMI (not HDMI2) icon on the screen. Apkudo, a Baltimore-based startup developing a platform to he. Connect your computer to the document camera. image codes for bloxburg Open the Connections tab. Using the Promethean ScreenShare app and your native Wi-Fi direct on your device, simply open ScreenShare on the ActivPanel, press the windows key and the letter “k” at the same time, and select the ActivPanel to connect. Mounts Tech Support Aug 16, 2021 · In this video you will learn how to connect your laptop to the ActivPanel. If your interactive display is connected to a Windows 10 computer, you may notice that the on-screen keyboard does not automatically pop up when tapping on a text field (web browser, address bar, online form, etc. Mar 22, 2024 · Step One. There may be several VGA ports on your ActivPanel. Mounts Tech Support Aug 16, 2021 · In this video you will learn how to connect your laptop to the ActivPanel.
If you have Windows 10 or 11, it’s easy to connect your computer wirelessly to the Promethean ActivPanel. Learn how to use your laptop as GPS in this article. Tap the channel that is lit green. Make a note of which VGA port your cable is connected to. ActivPanel 9: Learn how to easily connect your laptop. Press and hold the ON STANDBY button until the light turns. PC: 1. In today’s digital age, staying connected has become more important than ever. Plug one end of this cable into monitor out port on the … Walkthrough of connecting your Windows Laptop or Chromebook to your Promethean ActivPanel with a combination of HDMI/USB/USB-C cords. To project the image from the laptop onto the board the laptop must be connected to a projector using a standard VGA cable. Users do not need to install a Screen Share sender application, such as the Windows sender app or the Chrome extension, to share their screen on the panel. Windows users can connect to a Screen Share session on the ActivPanel Elements series and ActivPanel 9 using Wi-Fi Direct. Locate the ActivManager icon in your system tray or task bar. Click Control Panel. Plug the VGA input connector into your laptop. Once you have paired your ActivBoard with the computer, you need to connect to it. Open the Connections tab. HDMI Cables and Connecting to the Ports on your Panel How to display, and optionally control, your laptop from the Promethean Board. Users do not need to install a Screen Share sender application, such as the Windows sender app or the Chrome extension, to share their screen on the panel. Connect a webcam to the ActivPanel, and ensure that all devices are powered on and working properly. In this video you will learn how to connect your laptop to the ActivPanel. To connect an Elmo to a Promethean board, first make sure that the Elmo is turned on and in range of the Promethean board. Connect the HDMI and USB cables from the front of the Promethean ActivPanel into your laptop Press the Source button on the front of the ActivPanel Touch the HDMI (not HDMI2) icon on the screen. To project the image from the laptop onto the board the laptop must be connected to a projector using a standard VGA cable. Your M1 Macbook Air can send video and audio to the Promethean Panel via the HDMI cable or the Screen Share application Changing Sound Output Through Control Center (HDMI & Screen Share): With your computer connected to the board via HDMI or Screen Share, click the Control Center icon in the top right corner of the menu bar, then click the. hourly wage at whole foods If you have Windows 10 or 11, it’s easy to connect your computer wirelessly to the Promethean ActivPanel. The projector displays an image from the computer onto the board. Where the workstation cannot be located within the range of the standard supplied cabling, Promethean recommends Cables To Go, Superbooster USB Extender (UK part #81620, ROW part #29341) with a maximum of 20m (65 feet) Cat5e cable, providing up to 25m (82 feet) connection from the ActivBoard. Open the Connections tab. Mar 22, 2024 · Step One. Connect one end of the USB cable to the USB port on the Promethean Board. You need to enable JavaScript to run this app. Select the device's name to connect. As a 20-year CIO and advisor to multiple startups, I sat on many customer advisory boards (CABs) and saw how they were formed. Locate the ActivManager icon in your system tray or task bar. Click Control Panel. You can connect the ActivTable to any ActivBoard with a USB connection as well as to an ActivPanel Disconnect the ActivBoard/ActivPanel USB cable from your computer and connect it to the USB port on the ActivTable's connectivity panel try connecting the USB cable to an alternative USB port. The sound signal travels from the laptop, through the mixer and out through t. Promethean ActivPanel Training: How to wirelessly connect your laptop. Feel free to adjust the resolution on your device for the best picture. Connect a video cable and USB cable from the computer to the display. Once you have Screen Share downloaded on your laptop it is super eas. Click OK. 5mm audio cable from your computer's headphone port to the AUDIO input on the adaptor. Locate the ActivManager icon in your system tray or task bar. Click Control Panel. Plug one end of this cable into monitor out port on the projector. Connect your projector or ActivPanel to your Mac using a VGA cable. Mar 22, 2024 · Step One. Mounts Tech Support Aug 16, 2021 · In this video you will learn how to connect your laptop to the ActivPanel. mclendons puyallup Both wired and wireless connection methods are presented. Alternatively, you can route the sound through your computer by connecting the device to the audio in port. Mar 22, 2024 · Step One. If you have Windows 10 or 11, it’s easy to connect your computer wirelessly to the Promethean ActivPanel. Save money, experience more. ActivPanel 9: Learn how to easily connect your laptop. This short video will show you how to cast your laptop or Chromebook's screen to your Promethean Board. Using the HDMI cable attached to the board, plug the other end into the VGA Converter (StarTech). Plug one end of this cable into monitor out port on the projector. Search by product, type, or level, or discover trending topics. Connect your ActivBoard 10 Touch to your computer using the USB cable provided, and download the tool from the link above. Once you have Screen Share downloaded on your laptop it is super eas. If your laptop has built-in speakers, play a video or audio file to check that sound is being played by the computer If your computer does not have built-in speakers, connect headphones to the audio out socket to test this Please contact Promethean Technical Customer Support with your hardware serial number should you require any. Being able to turn your smartphone into a miniature access point that can give other devices an internet connection—like your laptop—is one of the best features ever Apkudo, a platform for managing, testing and selling or reselling connected devices including smartphones and laptops. Plug the other end of the VGA cable into the video out port on the laptop. Step One. ActivManager will connect to the ActivBoard. Bar code scanners are common business tools for point of sale transactions and inventory management. Plug the other end of the VGA cable into the video out port on the laptop. To check which version you are using, please refer to article 1477. Mar 22, 2024 · Step One. Connect the HDMI and USB cables from the front of the Promethean ActivPanel into your laptop Press the Source button on the front of the ActivPanel Touch the HDMI (not HDMI2) icon on the screen. The summary is used in search results to help users find relevant articles. Briefly describe the article. If your ActivPanel is having trouble recognising your ActivConnect or computer, here are a few steps you can take to attempt to resolve the issue yourself, before contacting Promethean Technical Customer Support.