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Kenmore elite refrigerator not cooling?
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Kenmore elite refrigerator not cooling?
Once you have completed the above steps, observe your Kenmore refrigerator for a few hours. To check the fan, press the door switch twice within 2 seconds and wait for the two beeps. Vacuum and Cooling Systems - The vacuum and cooling systems help keep all of the copper tubing from melting. Some of the issues can be done by replacing the parts yourself. - Kenmore Elite Refrigerator Reset the Fridge. If your Kenmore Elite freezer isn't working, check for dirty condenser coils. Refrigerator not cooling. Plus, there’s a fan continuously blowing air through them. Chnged the temperature, unplugged it waited 2 minutes plugged21 Steve Morrison. If the water inlet valve is defective, or if the water pressure is too low, the water valve will not open. It happened to me last year and the tech that came said that the refrigerator is on Display mode like when you display it in the store. Evaporator fan in the fridge is running and the evaporator coil in fridge is only slightly frosted (first few inches). This article is the right place to find answers to fix your Kenmore elite refrigerator that is not cooling. Some of the issues can be done by replacing the parts yourself. Verify the refrigerator temperature is set between 34 and 40 degrees Fahrenheit (1 to 5 Celsius). To determine if the evaporator fan motor is defective, try turning the fan blade by hand. Kenmore Elite refrigerator does not seem to be cooling the top; Thermostat reads 33 and21 Austin. Use this guide to troubleshoot, so you can get your refrigerator back to its normal operating temperature. Working through the potential issues to find the culprit is key. Clean the condenser coil with a vacuum to fix the issue. Step 2: Switch off the breaker or remove the power cord from the power outlet to cut off the power supply for 10 seconds. said it was all working this was yesterday and waited 3 weeks for parts. 2 Check the power supply current Amperage. Feb 12, 2018 · This time the problem is that the refrigerator is not cooling sufficiently (55-58 deg) but the freezer seems ok (5 deg). A dirty condenser coil may prevent air circulation and stop the refrigerator from getting cold. Advertisement Chances are pretty good that the fridge. 2015 Kenmore Elite Model 795410. The following troubleshooting steps will examine every cause in detail. We have a Kenmore Elite 795010 (8 years old) that stopped cooling and doesn't seem to get any colder than 60 or so. Since last Thursday, I have checked the13 The door gasket is essential because it assists the door in forming a tight seal with the rest of the fridge's body Door Misalignment fix. Many parts also have a video showing step-by-step how to fix the "Won't start" problem for Kenmore 596 So, if your 596. My Kenmore Elite model 795410 refrigerator has stopped cooling the refrigerator as well as the deep freeze. Aug 24, 2021 · When your Kenmore Elite stops working, check the evaporator fan motor, the condenser fan motor, condenser coils, the start relay, or something else. Unplug the refrigerator and check the refrigerator temperature sensor wiring connected to the control board for damage. A dirty condenser coil may prevent air circulation and stop the refrigerator from getting cold. The cooling issues of the Kenmore refrigerators occur because of some small reasons. said it was all working this was yesterday and waited 3 weeks for parts. compressor is hot to touch. Refrigerator not cooling. One easy test is to simply unplug the unit for 6-8 hours and leave the doors open for a defrost. It’s important for you to do a thorough diagnosis as soon as possible so you can be able to pinpoint the problem. Refrigerator not cooling. The repair is in the $800-$1500 range. A Kenmore refrigerator won’t cool due to filthy condenser coils, food overstuffing, a frosted evaporator fan, leaky door, an obstructed or faulty condenser fan motor, or a defective thermostat, start capacitor, thermistor, compressor, temperature control board, or main control. I have cleaned the cooling coils off and placed and thermometer inside to validate that 55 … read more Error Code Er Rf displays on the readout above the ice dispenser Refrigerator fan not working properly. I think kenmore elite comes with a 5 year sealed system warranty and a 10 year linear compressor warranty. Refrigerator not cooling. Get expert DIY tips on how to check t. Verify the refrigerator temperature is set between 34 and 40 degrees Fahrenheit (1 to 5 Celsius). Call sears warranty and they told me to find my own repairman as they have NONE ! I pay them $52 a month for this coverage ! If your Kenmore refrigerator ice maker is freezing up, here is what to check: 1. Kenmore Elite 79573153610 refrigerator parts - manufacturer-approved parts for a proper fit every time! We also have installation guides, diagrams and manuals to help you along the way!. About Press Copyright Contact us Creators Advertise Developers Terms Privacy Policy & Safety How YouTube works Test new features NFL Sunday Ticket Press Copyright. Oct 6, 2020 · If your Kenmore Elite Refrigerator is not cooling as it should, it could be one of these six problems listed above. This article is the right place to find answers to fix your Kenmore elite refrigerator that is not cooling. Aug 24, 2021 · When your Kenmore Elite stops working, check the evaporator fan motor, the condenser fan motor, condenser coils, the start relay, or something else. A Kenmore refrigerator won’t cool due to filthy condenser coils, food overstuffing, a frosted evaporator fan, leaky door, an obstructed or faulty condenser fan motor, or a defective thermostat, start capacitor, thermistor, compressor, temperature control board, or main control. If your brand new Kenmore refrigerator is not cooling, it's likely the problem is more complicated than any quick fixes to the display. However, like any other appliance, they can sometimes encounter issues that require troubleshooting When the summer heat becomes unbearable, having a reliable air conditioning unit is essential. Why isn't my refrigerator cooling well? Main causes: blocked vents, defrost system problems, evaporator fan failure, dirty condenser coils, bad sensors. Besides that, the condenser or evaporator fan could also have failed from damaged fan blades or failed fan motors. A dirty condenser coil may prevent air circulation and stop the refrigerator from getting cold. com » Appliance Repair Help » Refrigerator & Freezer Repair » Kenmore Elite Refrigerator not cooling. When this humid air passes over the cold evaporator coils, it condenses and freezes on the coils. The condenser coils are an external portion of the cooling system. Er RF: Clear ice from the back panel, and inspect the motor and wiring. Here are 11 common Kenmore refrigerator ice maker problems for DIY troubleshooting Ice Maker Won't Turn On. ReadyToDIY is the owner of this article. Fridge is not cooling now. Combining those two factors causes the coils to get dirty and dusty very quickly. Clean the condenser coil with a vacuum to fix the issue. - Wait for the ice maker to adjust to the new settings. However, like any other appliance, the Kenmore Elite ice m. Kenmore elite bottom freezer - Refrigerator not cooling, but freezer is working good. Variable Refrigerant Flow or Variable Refrigerant Volume system is the best solution to be installed in commercial buildings as it is highly energy efficient and flexible What are some reasons to buy a freezerless refrigerator? Find out 5 reasons to buy a freezerless refrigerator in this article. This article is the right place to find answers to fix your Kenmore elite refrigerator that is not cooling. Everything in freezer thawed so it was not working quite a while. This website is a partnership among six federal agenciesrecalls. A Kenmore refrigerator not cooling can be a frustrating issue, but with the right troubleshooting steps, you can quickly diagnose and fix the problem. Unplug the Kenmore / Sears refrigerator. Read more about it at: https://milkwoodrestaurant. The cam holds the door open and controls final closure. Was just fine yesterday My model 106. If a refrigerator is not cooling properly, it's possible the damper door is stuck closed. 02 - Kenmore Refrigerator Defrost Control Board. Clean the condenser coil with a vacuum to fix the issue. 11+ years being an appliance technician with factory training. Aug 24, 2021 · When your Kenmore Elite stops working, check the evaporator fan motor, the condenser fan motor, condenser coils, the start relay, or something else. Troubleshooting and fixing these issues can help restore proper cooling functionality to your refrigerator. Both temperatures are off. desixx.net This can make any person quickly scramble to find a solution so that the food isn't wasted. If not, replace the power supply. On some models, the dispenser will not activate if the door is open. Free repair advice! En español Live Chat online. 1-800-269-2609 24/7. The refrigerators have the side-by-side upper doors and a freezer drawer at the bottom of the refrigerator. When this humid air passes over the cold evaporator coils, it condenses and freezes on the coils. Reset refrigerator Step 2. Ensure the settings are correct and not set too high. How do you troubleshoot a Kenmore Elite refrigerator? Kenmore Elite Refrigerator Troubleshooting Guide: 1 Check the power supply voltage Voltage. Clean the condenser coil with a vacuum to fix the issue. Replace the refrigerator temperature sensor if resistance isn't between 8,000 and 40,000 ohms. Sears Kenmore. Oct 6, 2020 · If your Kenmore Elite Refrigerator is not cooling as it should, it could be one of these six problems listed above. Therefore, make sure the coils are not heavily loaded with dirt. If the condenser coils are dirty or have not been cleaned in a while, clean them Evaporator Fan Motor. If the unit doesn't cool or freeze or doesn't do either function adequately, the problem could be the temperature control. Thermometer is still reading 0 and 40 degrees! Is this control board or compressor? Please be advised BlvdHome will not be responsible for any damage or further issues caused to your appliance by trying these methods yourself There are reasons why a refrigerator stops working, including a Kenmore refrigerator. big red store grainger The defrost control board determines how often to run the defrost cycle. A Kenmore refrigerator not cooling can be a frustrating issue, but with the right troubleshooting steps, you can quickly diagnose and fix the problem. Refrigerant color codes are useful for us to recognize the type of gas that is stored in the cylinders. Factory Certified Technician. This article applies to Kenmore branded LG refrigerators. If your Kenmore refrigerator is warm, the issue is likely related to one of these common problems: 1. Repair Clinic exists to help you figure out what's wrong and to provide all your replacement parts. Water Cooled Air Conditioner uses water to remove heat from the refrigerant instead of air as in the case of air cooled air conditioner. Kenmore Fridge Troubleshooting Steps. Troubleshooting and fixing these issues can help restore proper cooling functionality to your refrigerator. Er CO: Inspect control boards and wiring harness for communication issues. Excessive noise when opening Kenmore / Sears refrigerator doors could indicate an issue with the evaporator fan blade. Reconnect the Kenmore / Sears refrigerator to the power source and turn it on to test the new light board. This can make any person quickly scramble to find a solution so that the food isn't wasted. Sat Central 8:00 am-8:00 pm Download the manual for model Kenmore Elite 79574023411 bottom-mount refrigerator. - Press the "Ice Size" button on the control panel. Step 3: Unplug the fridge from the power and wait a few minutes. The following troubleshooting steps will examine every cause in detail. You may need to pay labor to have it replaced, but it could be covered I have a LG refrigerator that is not cooling. Er CO: Inspect control boards and wiring harness for communication issues. 58067892, In Which the Customer Complaint was that it Felt Like the Refriger. A Kenmore refrigerator won’t cool due to filthy condenser coils, food overstuffing, a frosted evaporator fan, leaky door, an obstructed or faulty condenser fan motor, or a defective thermostat, start capacitor, thermistor, compressor, temperature control board, or main control. The fans are running properly. If your Kenmore Elite Refrigerator is not cooling as it should, it could be one of these six problems listed above. last 24 hour radar The name of the gas are usually labelled on the Expert Advice On Improving Y. Kenmore Elite purchased new. A dirty condenser coil may prevent air circulation and stop the refrigerator from getting cold. Finally, another reason why your Kenmore Coldspot 106 can stop cooling is because of the device overheating. This article is the right place to find answers to fix your Kenmore elite refrigerator that is not cooling. com/product/g4-kenmore-elite-refrigerator-not-cooling-properly/ If your Kenmore refrigerator is not cooling, you're likely experiencing one of the most common appliance problems. Jun 10, 2023 · There are several reasons your Kenmore Elite refrigerator is not cooling, for example, dirty condenser coils, faulty fan motor, defective evaporator fan motor, and other reasons. Instead, they source that out and have other manufacturers make their appliances for them. My kenmore elite isn't cooling properly. The valve requires at least 20psi to function properly. The control beeps twice and then starts the evaporator fan. Answered by canuck the pro in 18 hours 3 years ago I have worked in the repair field for 20 years and often that brings me to repairing appliances. Kenmore Elite Refrigerator Temperature Control Not Working The refrigerator's temperature control, popularly known as the thermostat, dictates the appliance's cooling and freezing operations. Oct 6, 2020 · If your Kenmore Elite Refrigerator is not cooling as it should, it could be one of these six problems listed above. Clean the condenser coil with a vacuum to fix the issue. 02 - Kenmore Refrigerator Door Gasket. The company’s dishwashers includes the Kenmore, Kenmore Elite and Kenmore Pro lines When it comes to choosing a refrigerator that meets all your cooling needs, it’s essential to consider the technical specifications of each model. Keeping your refrigerator clean is easy when there are obvious spills or food bits or expired item. Some of the issues can be done by replacing the parts yourself. The most common issues with these refrigerators involve the machine not getting cold enough, moisture collection in or under the refrigerator and problems with the icemaker or water dispenser. If your Kenmore Elite refrigerator is not cooling or freezing adequately, it may be due to problems with the freezer. Here are the most common reasons for your Kenmore fridge's cooling issues - and the parts & instructions to fix the problem yourself. On some models, the dispenser will not activate if the door is open. This article is the right place to find answers to fix your Kenmore elite refrigerator that is not cooling.
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However, like any other appliance, they can encounte. Refrigerator Making Noise? - Top 7 reasons and EASY DIY instructions to get your Refrigerator back to working order. The compressor is at the end of its warranty so I suspect you will be looking at a new refrigerator. Find the most common problems that can cause a Kenmore Refrigerator not to work - and the parts & instructions to fix them. Besides that, the condenser or evaporator fan could also have failed from damaged fan blades or failed fan motors. Refrigerator doors are meant to seal tightly and keep cold air from exiting the compartments. Step 3: Unplug the fridge from the power and wait a few minutes. Sat Central 8:00 am-8:00 pm Download the manual for model Kenmore Elite 79574023411 bottom-mount refrigerator. Kenmore elite refrigerator not cooling. The control beeps twice and then starts the evaporator fan. Find the most common problems that can cause a Kenmore Refrigerator not to work - and the parts & instructions to fix them. read more How to replace Evaporator Fan for Kenmore Elite Refrigerator. Over time, dust, pet hair, and lint can build up on these coils, insulating. Kenmore steered me to JustAnswer but the research that I did was on point to my situation Please cancel my $5 trial as I believe that my problems are two: (1) failure of my Kenmore Elite's LG Linear Compressor and (2) getting overwhelmed Kenmore refrigerator technicians to replace and recharge the compressor. todd, i have a kenmore elite side by side. The valve requires at least 20psi to function properly. Advertisement Chances are pretty good that the fridge. Step 5: Add Refrigerant Kenmore Refrigerator Compressor Buzzing - What to Do. nothing, no, that's allCustomer: Chat is2 Matthew Morrison Kenmore Elite refrigerator will not cool74023! week. ts ewcorts I had a repair person out and they said the compressor needs to be replaced and that is the cause of my refrigerator and freezer not cooling. Sears is responsible for the warranty. Oct 6, 2020 · If your Kenmore Elite Refrigerator is not cooling as it should, it could be one of these six problems listed above. Have a Kenmore Elite 795411. This video shows you how to Diagnose and Repair a *10653632300 Kenmore Refrigerator 4387835 Overload Relay**Symptoms may include:* Does Not Cool or Compresso. Jun 10, 2023 · There are several reasons your Kenmore Elite refrigerator is not cooling, for example, dirty condenser coils, faulty fan motor, defective evaporator fan motor, and other reasons. The part(s) or condition(s) listed below for the symptom Refrigerator freezer door or drawer not opening/closing properly are ordered from most likely to least likely to occur. Temp gauges still say 37 and 0. Troubleshooting and fixing these issues can help restore proper cooling functionality to your refrigerator. If the door gasket is twisted or torn, gaps can form that will allow warm air in, resulting in the freezer not freezing properly. We make fixing things easier! Here are the most common reasons your Kenmore refrigerator is warm but the freezer is cold - and the parts & instructions to fix the problem yourself. Your Kenmore fridge is not getting cold because the condenser coils are filthy, the refrigerator is stuffy, the evaporator fan motor is ice-covered, or due to a faulty thermostat, compressor, thermistor, or leaky door. Troubleshooting and fixing these issues can help restore proper cooling functionality to your refrigerator. Kenmore Elite 79573153610 refrigerator parts - manufacturer-approved parts for a proper fit every time! We also have installation guides, diagrams and manuals to help you along the way!. Remove ice container, thaw if necessary, and empty any remaining ice cubes or remove any obstruction. rochephin https://leftovertreasures. A Kenmore refrigerator won’t cool due to filthy condenser coils, food overstuffing, a frosted evaporator fan, leaky door, an obstructed or faulty condenser fan motor, or a defective thermostat, start capacitor, thermistor, compressor, temperature control board, or main control. A fridge cannot work without a functioning compressor - a component that "should function for at least ten years," the complaint states. This video shows you how to Diagnose and Repair a *10653632300 Kenmore Refrigerator 2198202 Cold Control**Symptoms may include:* Cooling Problems or Not cool. Here are the most common reasons for your Kenmore fridge's cooling issues - and the parts & instructions to fix the problem yourself. Step 2: Hold these buttons until the controls turn off (approximately 5 seconds). Remove the ice bin by lifting up and out. Empty and carefully clean the ice bin with mild detergent. less than 5 years old. It’s important for you to do a thorough diagnosis as soon as possible so you can be able to pinpoint the problem. This video will show you how to troubleshoot issues with your compressor. Step 2: Switch off the breaker or remove the power cord from the power outlet to cut off the power supply for 10 seconds. what is a paydex score Replace the refrigerator temperature sensor if resistance isn't between 8,000 and 40,000 ohms. Sears Kenmore. The most common use is in cooling towers German startup thinks its technology can freeze old fridges out of the market while consuming up to 40% less energy. Inspect the damper control assembly for any malfunction and replace it with a new one if necessary. Check the breakers or fuses if the refrigerator's outlet stops working. The part(s) or condition(s) listed below for the symptom Refrigerator freezer door or drawer not opening/closing properly are ordered from most likely to least likely to occur. as an amazon affiliate, i get commissions from purchases made from links in the description of my videos. The following troubleshooting steps will examine every cause in detail. On some models, the dispenser will not activate if the door is open. If a refrigerator is not cooling properly, it's possible the damper door is stuck closed. If your Kenmore Elite refrigerator is not cooling, it could be due to a locked compressor, defective electronic control board, or a damaged evaporator. Here is what I did while troubleshooting. Kenmore Elite purchased new on September 1, 2015 Model # 795411 Hi, I have my refrigerator Kenmore Elite model 401. Kenmore Refrigerator Making Clicking Noise and Not Cooling - What to Do. Clean the condenser coil with a vacuum to fix the issue. This is a Kenmore Elite that is probably over 20 years old Contractor's Assistant: I'm sorry to hear your Kenmore Elite refrigerator isn't cooling properly while the freezer seems okay.
Explore "why my Kenmore refrigerator not cooling but freezer works". @tbennett2020 your Kenmore Elite manufactured by LG has a 10 year warranty on the sealed system parts only. After reseting the temperature wait 24 hours for the temperature to adjust appropriately. Here are the most common reasons for your Kenmore fridge's cooling issues - and the parts & instructions to fix the problem yourself. Repeat this step 2 more times. Kenmore Elite Series: The top-tier series known for its premium features, innovative technology, and sleek design, offering high-performance refrigeration with advanced functionality If it fails, the compressor may not turn on, resulting in no cooling. craftsman m230 blade I noticed frost on all of the items… The Kenmore Elite refrigerator has a Damper Control that helps to regulate the air flow and keep the fridge at proper temperatures. The coils need to be free of dust. Advertisement Think your refrigerator is jus. Some of the issues can be done by replacing the parts yourself. From cooling capacity to energy efficiency, finding the right unit c. Check the water filter. homes for sale ms Plus, there’s a fan continuously blowing air through them. Your Kenmore fridge is not getting cold because the condenser coils are filthy, the refrigerator is stuffy, the evaporator fan motor is ice-covered, or due to a faulty thermostat, compressor, thermistor, or leaky door. The cooling issues of the Kenmore refrigerators occur because of some small reasons. Jan 3, 2024 · What’s wrong: When your Kenmore Elite fridge fails to cool, it’s because the condenser coils are dirty or the evaporator fans have failed. I pulled the back panel inside the fridge off and the cooling. Working through the potential issues to find the culprit is key. If a refrigerator is not cooling properly, it's possible the damper door is stuck closed. ktisis plugin ffxiv ) How do I run a diagnostic on my Kenmore refrigerator?. If your Kenmore Elite refrigerator is not cooling or not cooling well, you have come to the right place. - Press the "Ice Size" button on the control panel. To save you time, I have outlined all the possible reasons why. It’s important for you to do a thorough diagnosis as soon as possible so you can be able to pinpoint the problem.
Jun 10, 2023 · There are several reasons your Kenmore Elite refrigerator is not cooling, for example, dirty condenser coils, faulty fan motor, defective evaporator fan motor, and other reasons. Kenmore Elite not cooling/freezing evaporator not getting cold, burn marks (Refrigerator & Freezer Repair) by nixsun 7/5/2015 1:03:22 PM(UTC) Kenmore Elite not cooling or freezing makes click noise (Refrigerator & Freezer Repair) by ClwFla71 5/23/2009 8:45:04 AM(UTC) Kenmore elite refrigerator kenmore elite 795411 refrigerator not cooling. To reset the control panel on a Kenmore Elite refrigerator, disconnect the refrigerator from electric power. 02 - Freezer or refrigerator temperature is set too high. If there is no airflow near the device then that might be why it is overheating. Instead, they source that out and have other manufacturers make their appliances for them. Kenmore Elite Series: The top-tier series known for its premium features, innovative technology, and sleek design, offering high-performance refrigeration with advanced functionality If it fails, the compressor may not turn on, resulting in no cooling. Working through the potential issues to find the culprit is key. Kenmore Refrigerator Compressor Not Running - How to Fix Start Relay Is Damaged. Some of the issues can be done by replacing the parts yourself. Refrigerator & Freezer Repair. As a result, the refrigerator will not be cold enough. To change the temperature setting on a Kenmore Elite Refrigerator: 1. regions student checking account requirements If the control panel does not reset, use the Lock key. Download the manual for model Kenmore Elite 79551867611 side-by-side refrigerator. The bottom of refrigerator is warm but the freezer is cold. If the freezer temperature is too high, ensure that the condenser coils are clear of debris and the condenser fan is working properly. Evaporator fan in the fridge is running and the evaporator coil in fridge is only slightly frosted (first few inches). The compressor is essentially a pump; its purpose is to. It has a total capacity of 24. On some models, the dispenser will not activate if the door is open. Clean the condenser coil with a vacuum to fix the issue. For optimal cooling, set the refrigerator compartment to 37°F (3°C) and the freezer compartment to 0°F (-18°C). Oct 6, 2020 · If your Kenmore Elite Refrigerator is not cooling as it should, it could be one of these six problems listed above. This was a pretty easy fix and was re. r34 avatar Troubleshooting and fixing these issues can help restore proper cooling functionality to your refrigerator. Jun 10, 2023 · There are several reasons your Kenmore Elite refrigerator is not cooling, for example, dirty condenser coils, faulty fan motor, defective evaporator fan motor, and other reasons. To check if your refrigerator is an LG masquerading as a Kenmore look at the model number Similarly, Kenmore fridge not cooling but freezer working is a common complaint by the users but there are certain solutions that can work out. I set the freezer and fridge temperatures to 0 deg F and 37 deg F respectively, as recommended but they go back to 12/14 deg F and 50/52 deg F, needless to say it is not making ice. Explore "why my Kenmore refrigerator not cooling but freezer works". Besides that, the condenser or evaporator fan could also have failed from damaged fan blades or failed fan motors. If it starts cooling properly and the display panel is functioning normally, the reset process was successful. Feb 12, 2018 · This time the problem is that the refrigerator is not cooling sufficiently (55-58 deg) but the freezer seems ok (5 deg). Inspect the damper control assembly for any malfunction and replace it with a new one if necessary. Don't sweat it, we can help you troubleshoot and fix many common Kenmore / Sears refrigerator problems right here. If the refrigerator still doesn't work correctly, contact a qualified appliance repair technician for further assistance. For the full article, please visit: https://. 02 - Freezer or refrigerator temperature is set too high. Kenmore Elite purchased new on September 1, 2015 Model # 795411 Hi, I have my refrigerator Kenmore Elite model 401. Kenmore Refrigerator Series. And any water around it will also freeze, causing the ice maker to stick. I can hear compressor sounds when … #kenmore #refrigerator On a good note, technology is advancing each day and leaving its traces on our electronic appliances. Thermometer is still reading 0 and 40 degrees! Is this control board or compressor? Please be advised BlvdHome will not be responsible for any damage or further issues caused to your appliance by trying these methods yourself There are reasons why a refrigerator stops working, including a Kenmore refrigerator. I have a Kenmore Elite French door fridge73133 Not in warranty, about 8 years old. 1-800-269-2609 24/7 but the refrigerator is not cooling properly there may be a restriction or leak in the refrigeration system.