If we haven’t received your equipment within that time, you’ll be charged up to $500 for each unreturned device, depending on your model. Door and Window Sensors, Motion Sensors, Smoke Detectors, Cameras, etc. Otherwise, all other equipment is purchaed and owned by you. Returning equipment can sometimes be a daunting task, especially for those who are unfamiliar with the process. I continue to get emails, phones, and text messages from Xfinity about equipment that I need to return. Visit an Xfinity Store or Comcast Service Center: We. Click the direct message icon Click the "New message" (pencil and paper) icon In the 'To' line, type "Xfinity Support" there. We've been using personal equipment for a long time now, and have only had Comcast as our service provider until we recently switched to fiber internet. Please send a direct message by clicking the chat icon in the upper right corner of the page, click on the pen and paper icon, then enter. Returning xfinity equipment promptly ensures a smooth transition and helps maintain a positive customer experience. I never even had cable tv service. Pick up & exchange your equipment, pay bills, or subscribe to Xfinity services!. Sorry to hear you're experiencing issues with printing the UPS return label. Click Print Shipping Label to print the label for your package. Select "Xfinity Support" from that list (an "Xfinity Support" graphic replaces the "To:" line) 4. After promo, or if any service is cancelled or downgraded, regular rates. Visit your NJ Xfinity Store by Comcast at 645 Route 18. Learn how to return Xfinity equipment. luigi's quinlan tx To do this: Tell officials you are going to return to the store. Pick up & exchange your equipment, pay bills, or subscribe to Xfinity services!. Choose the appropriate return method: To ensure a smooth return process, choose the Xfinity equipment return option that works best. Xfinity's equipment catalog isn't limited to a single hulking cable box these days. To Avoid Future Charges, Please Return The Equipment To Your Nearest Service Center. I upgraded my modem and installed it myself. Get the most out of Xfinity from Comcast by signing in to your account. When it comes to returning your Xfinity equipment, you have several different options. If your phone is within the return eligibility window, there will be an Exchange or Return button in this section. Thanks for taking the time to visit XFINITY on our forum's page for help with returning the equipment. Does the primary account holder have to be the one to return equipment or can a secondary user or other member of a household return it? Learn how to upgrade your modem. When it comes to returning your Xfinity equipment, you have several different options. By mail : Check out your Xfinity Getting Started kit and simply follow the "Return Label" instructions. If I cancel Xfinity Flex, will I get my $15 activation fee returned? Visit your FL Xfinity Store by Comcast Branded Partner at 277 SW Port St Lucie Blvd. You can drop off the equipment at any local UPS store or Xfinity store without a label. For all other services, use one of the options below Bring your equipment to the store and a UPS associate will pack and ship your equipment back to Comcast Business. just let them know your name and address if they ask for it On your scheduled installation date, they'll return to leave a package at your door with your equipment and detailed activation instructions. How to Return Xfinity Equipment Through UPS. If your phone is within the return eligibility window, there will be an Exchange or Return button in this section. Learn how to return Xfinity equipment. We started our Xfinity service with our own modem and router and thus never required any equipment to begin with. If you have a Comcast account, odds are good that you get one or more services through Xfinity, a Comcast subsidiary that provides Wi-Fi, cable and digital TV packages, mobile serv. rite aid panama and old river To do so, log on to your Xfinity account and navigate to the Xfinity Assist. Xfinity For full functionality of this site it is necessary to enable JavaScript. From there, replace the browser’s default homepage with Xfinity’s w. You don't need a label or packaging, just the device. I continue to get emails, phones, and text messages from Xfinity about equipment that I need to return. ); or you can simply drop the devices off at any open UPS location (the devices could be. You’ll be prompted to provide the reason why you’re returning your equipment. Comcast can no longer say it has the "fastest internet in America" in ads to cast superiority over rival services like Verizon FiOS By clicking "TRY IT", I agree to receive newslet. Navigate to the Comcast equipment return page. Reverse email is one way of figuring out what a person's name is by his email address. Before initiating your equipment return, it’s crucial to understand Comcast’s equipment return policy. To comply with the xfinity equipment return policy, make sure to return the equipment within the specified timeframe. @user_474e6d Thank you so much for your post with your questions about returning equipment and lost equipment. Choose a reason for return and press Continue. harbor freight tools merced ca Instead, type "Xfinity Support" there • - As you are typing a drop-down list appears. When it comes to customer service, Comcast is one of the most reliable providers in the industry. How to Return Xfinity Equipment Through UPS. Step 2: Obtain Your Return Label. Whether you are returning a faulty product or simply no longer need the equipment, it is important to navig. Compare the serial numbers on the devices you want to return to make sure that you're selecting the correct ones. With a wide range of options and features, Xfinity has become a popular choice. Since I also had some other equipment to return later, I waited until I had all the equipment together to return and took it to my local Xfinity store. I see Xfinity Janelle (I believe she is Xfinity official representative) has listed a link "Storm ready wifi return" in there you can fill out the form. Thank you so much for reaching out. If for some reason though we get the equipment after the charge has been applied, we can reverse it once received. If you fail to return everything within this timeframe, you will be charged an "incidental cost" and have to pay the equivalent of the retail price of the equipment. They are correct, that once the equipment is returned, the charges will be removed. We can definitely review the recently wrapped-up account to provide you confirmation about your equipment concern. Pick up & exchange your equipment,. You can either bring your Xfinity equipment packed in its original box with the shipping label attached, or you can choose to bring just the equipment to be returned without the. Please check out How to return your Xfinity equipment for all the options you have to return your equipment as we are unable to send you a label and can't take the equipment back over the phone. Comcast has charged me $150 for RETURNED equipment. Select "Xfinity Support" from that list - An "Xfinity Support" graphic replaces the "To:" line. Click Print Shipping Label to print the label for your package. Paperless Billing and Automatic Payments with bank account required, otherwise monthly service charge automatically increases by $10 (or $5 if enrolling with credit or debit card information). Sep 5, 2023 · You should be able to return it to your nearest service center and get a receipt. It's less of a hassle than you think! I'll show you how.

I have returned the equipment and have a receipt with me. After promo, or if any service is cancelled or downgraded, regular rates. Learn how to return Xfinity equipment. You have 14 days from when your device was shipped (or purchased in a retail store) to start a return or exchange. I was intercepted by an associate asking if I was returning the equipment I was carrying. Thanks for taking the time to visit XFINITY on our forum's page for help with returning the equipment. You don't need a label or packaging, just the device. bars decatur illinois Xfinity I read your messages about returning the Xfinity storm ready (and the battery backup) because I'm going to return the same equipment. I keep getting messages to return equipment I do not and did not ever get from Xfinity. After promo, or if any service is cancelled or downgraded, regular. Enjoy and manage TV, high-speed Internet, phone, and home security services that work seamlessly together — anytime, anywhere, on any device. Xfinity internet is one of the more popular broadband internet providers across the country. Are you looking for an Xfinity store near you? Xfinity is a leading provider of internet, television, and phone services. Pick up & exchange your equipment, pay bills, or subscribe to Xfinity services!. Choose the appropriate return method: To ensure a smooth return process, choose the Xfinity equipment return option that works best. dave and busters legends You should be able to return it to your nearest service center and get a receipt. Understanding Comcast Equipment Return Policy. A drop-down list appears. After promo, or if any service is cancelled or downgraded, regular rates apply (subject to. I wish I could talk to someone in customer service, but the 800-Xfinity automated system won't let me speak to an agent. heather lacombe and todd thompson I'm so glad we were able to help you once you sent that Direct Message! It looks like we were able to ship you the return label(s) you needed, you were able to get those sent back, and now the equipment has been removed from the account! Sep 18, 2023 · We recently moved outside of the Xfinity service area, and would desperately like to return our equipment. We do provide a few quick and easy convenient ways to return your equipment such as visiting a local Xfinity Store, local UPS Store (Package and Ship for no charge), or printing a return label from our Digital Return Center. Comcast's new streaming offering for Xfinity customers, NOW TV, is $20/month and includes Peacock, 40+ live channels and 20+ FAST channels. Comcast Digital Voice or the new XFINITY Voice phone services can be used to send and receive faxes for your home business or personal needs. If you fail to do so, they will charge you the full retail value of the new equipment. Equipment, installation, taxes and fees, and other applicable charges extra, and subject to change during and after the promo.

We've been using personal equipment for a long time now, and have only had Comcast as our service provider until we recently switched to fiber internet. Pick up & exchange your equipment, pay bills, or subscribe to Xfinity services!. They'll pack and ship it. How to Return Xfinity Equipment Through UPS. Canceling your Xfinity Internet service via the Email/Mail Cancellation Form provides an alternative method for a hassle-free cancellation process Hi. I just did and now waiting what is next. You guys can try it. Aug 31, 2022 · The great thing is that you don't need a label or a box, you can return any rented equipment you have to the nearest Xfinity Store in your area or UPS Store. Learn how to return Xfinity equipment. Learn how to return Xfinity equipment. Equipment Return: Following the cancellation, ensure to return any Xfinity equipment by visiting a local Xfinity store as per their instructions. Once you're sure of that, select the devices and click the "continue" button. There are NO Xfinity stores in NY where I live so I cannot bring my equipment to a store. ); or you can simply drop the devices off at any open UPS location (the devices could be. You will want to bring the cable box, power cord and remote with you for each box you are returning. david wik fond du lac To comply with the xfinity equipment return policy, make sure to return the equipment within the specified timeframe. Learn what DIRECTV equipment needs to be returned and how to return it ". Step 3 Xfinity gives you 120 days to return the equipment listed on the service agreement. Here is a complete list of equipment that you need to return to Comcast within its original box: xFi Gateway Xfinity Remote Controls Coaxial and HDMI cables. Xfinity Storm-Ready WiFi provides cellular data backup at no additional charge in the event of a connectivity outage, plus a Battery Backup to keep Storm-Ready WiFi connected when the power is out. Get the most out of Xfinity from Comcast by signing in to your account. If you have questions about your services, we're here to answer them. Please, can I get this resolved? Hello @pittmanw. But I do have a UPS Service Hub located about 6 minutes from me. Please someone help me! 1. To obtain an Xfinity return label, you can either print one off of the Xfinity website or contact customer support to have one mailed to you. Oct 13, 2022 · Here is a complete list of equipment that you need to return to Comcast within its original box: xFi Gateway Xfinity Remote Controls Coaxial and HDMI cables. Hi there, I'm quite frustrated. Be sure to get a receipt that lists the serial numbers of the equipment you are returning, which, as you said, is how Comcast knows who the equipment came from. Pick up & exchange your equipment, pay bills, or subscribe to Xfinity services!. st/3Aphr3B and follow the on-screen instructions for the device you'd like to return to us. Select Return Details for the device you're returning. Then box up the equipment, print your UPS return label and call 1-800-PICK-UPS to schedule the pickup. I've received texts from Xfinity asking me to return Xfinity equipment even though I used my own modem and router. If you go to a service center you can take a picture ID and let them know you are just returning the equipment. Your Xfinity account provides helpful information about your equipment. Learn how to return your rented Xfinity equipment online, at a Xfinity Retail Store, or at a UPS Store. kitchen cravings brand The Xfinity Assistant agent promised to fix the issue, but weeks later, I keep getting texts. If you didn't see the news today, we're working with The UPS Store to make it easier than ever for our customers to return their equipment. Visit your UT Xfinity Store by Comcast at 616 East 400 South. I have spoken to several. Please someone help me! 1. We've been using personal equipment for a long time now, and have only had Comcast as our service provider until we recently switched to fiber internet. Equipment, installation, taxes and fees, and other applicable charges extra, and subject to change during and after the promo. Limited to Connect More. Find an Xfinity Store or Comcast Service Center location near you and then make an appointment by visiting https://comca Drop off your equipment at any Xfinity Store or Comcast Service Center. Equipment return: By UPS prepaid pickup or dropoff at a UPS location, or in person at an Xfinity location Fee for late or no return: Varies by equipment, up to $300 or more We apologize for the frustrating experience and see that you stated that you never asked for the Flex box however, we do require when you cancel services to return all XFINITY equipment. Customers may have questions on paying their final bill, equipment returns, their email account and more. Hello and Happy New Year, @user_d9c12c Thank You for taking the time to reach out to Xfinity Support, here on the Community Forum. Get the most out of Xfinity from Comcast by signing in to your account.